Privacy Policy

Last Updated: February 10th, 2025

Introduction

This Privacy Policy explains how MICOLNES ("SWC-PAY," "we," "us," or "our") collects, uses, and protects your personal data when you access our platform, https://swc-pay.com. By using our platform, you agree to the collection and processing of your data in accordance with this policy and applicable laws, including GDPR and local regulations.

1. Data Controller and Processor

MICOLNES acts as both the data controller and processor. We are responsible for the collection, use, and safeguarding of your personal data.

2. Data Collection

We collect personal data, including but not limited to:

● Name, email address, phone number.
● Passport and ID details.
● IP address, device information, and browser data.
● Communication data from messaging platforms.

3. Legal Basis for Processing

We process your personal data based on your consent, contract fulfillment, legal obligations, and legitimate interests, as applicable.

Notice to EU Individuals:

If you are from the European Economic Area (EEA), SWC-PAY legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. SWC-PAY may process your Personal Data because:

● You have given us permission to do so
● The processing is in our legitimate interests, and it's not overridden by your rights
● To comply with the law
● To provide and maintain our Service
● To notify you about changes to our Service
● To allow you to participate in interactive features of our Service when you choose to do so
● To provide customer support
● To gather analysis or valuable information so that we can improve our Service
● To monitor the usage of our Service
● To detect, prevent and address technical issues

4. Purpose of Data Use

Your data is used to:

● Provide and enhance our services.
● Communicate with you regarding service updates, promotions, and transactions.
● Ensure compliance with legal obligations.
● Improve user experience through data analysis.

5. Consent for Communication

You consent to be contacted via:

● Phone: Calls or SMS.
● Email: Transactional and promotional emails.
● Telegram, WhatsApp, WeChat: Messaging services.
● Facebook, LinkedIn: Direct messaging.
● Skype: Service-related communications.

You may withdraw consent at any time via support@swc-pay.com.

6. Data Retention

We retain personal data as long as necessary for the purposes outlined in this policy or as required by law. Data may be retained longer for legal or regulatory reasons.

7. International Data Transfers

Your data may be transferred outside the EEA. We use Standard Contractual Clauses (SCCs) and other safeguards to protect your data during such transfers.

8. Data Sharing

We share your data with third parties only as necessary to provide services, comply with legal obligations, or for business operations. All third parties are required to maintain the confidentiality and security of your data.

9. User Rights

You have the right to:

● Access, correct, or delete your data.
● Object to or restrict data processing.
● Withdraw consent at any time.
● Request data portability.

To exercise these rights, contact us at support@swc-pay.com.

10. Disclosure for Law Enforcement:

Under certain circumstances, SWC-PAY may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

● To comply with a legal obligation
● To protect and defend the rights or property of SWC-PAY
● To prevent or investigate possible wrongdoing in connection with the Service
● To protect the personal safety of users of the Service or the public
● To protect against legal liability

11. Data Security

We implement strong security measures, including encryption, access controls, and regular audits, to protect your personal data from unauthorized access, alteration, or destruction.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and track website usage. By using our website, you consent to our use of cookies as described in our Cookies Policy.

13. Automated Decision-Making

We may use automated decision-making technologies, including profiling, to tailor our services to your preferences. You have the right to request human intervention if you are affected by such decisions.

14. Data Accuracy

You are responsible for ensuring that the data you provide is accurate and up-to-date. If your data changes, please notify us so we can update our records.

15. Data Minimization

We strive to collect only the minimum amount of personal data necessary for the purposes outlined in this policy.

16. COPPA (Children's Online Privacy Protection Act)

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), in that we do not knowingly collect or maintain personal information from anyone under 18 years of age. Our website, informational services are all directed to people who are at least 18 years of age or older. If we learn that we have collected data from a child, we will delete it promptly.

17. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before providing any personal data.

18. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or by posting a notice on our website.

19. Data Breach Response

In the event of a data breach, we will take immediate steps to mitigate the breach and will notify affected users and relevant authorities as required by law.

20. Governing Law

This Privacy Policy is governed by the laws of Poland. Any disputes arising from this policy will be resolved in accordance with Poland law.

21. Contact Information

For questions, concerns, or to exercise your rights under this policy, please contact us:

● Email: support@swc-pay.com
● Address: Bartycka Street, No. 22B, Unit 21A, Locality Warsaw, Post Code 00-716, Post Office Warsaw, Country Poland.